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Irina
Interactive operates through an integrated Customer
Contact Management Solution which enables real-time
customer interactions, through multiple channels of
communications such as direct telephony, fax, e-mail
and chat. Our customer contact management is based on
full-featured inbound/outbound system with call blending.
Fully utilizing the latest in computer telephony technology,
our design engineers have put together a powerful, yet
flexible, contact center solution that utilizes state
of the art functionality and industry standard technology.