|
Understanding the business of the client
Identifying
the outsource activities
Identifying the outsource solutions
Interacting with the client
|
Performance requirements and documentation of
operating plan
Pre-transition training
Client specific process and account familiarization
training
|
Project
implementation
Activation
of quality control
Removal of irritants
|
Completing the transaction
Implementation
of the client-provider feedback loop
Ongoing and continuous interaction with the client |
